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Privacy Policy

Last updated: May 25, 2026

VBM Solutions is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.vbmsolutions.com, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

  • Name

  • Email address

  • Phone number

  • Company name

  • Country or region

  • Inquiry details and messages

  • Product requirements

  • IP address, browser type, device information, and website usage data

  • Cookies and similar tracking technologies

We collect this information when you fill out a contact form, request a quotation, communicate with us, subscribe to updates, or browse our website.

 

2. How We Use Your Information

We use your information for the following purposes:

  • To respond to your inquiries

  • To provide quotations, product information, and customized solutions

  • To process orders and provide customer support

  • To improve our website, products, and services

  • To communicate with you about business cooperation

  • To conduct website analytics and marketing activities

  • To comply with legal, regulatory, or contractual obligations

 

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and support marketing activities.

We may use third-party tools such as Google Analytics, Google Ads, Meta Pixel, or other analytics and advertising platforms. These tools may collect information about your device, browsing behavior, and interactions with our website.

You can manage or disable cookies through your browser settings. However, some website functions may not work properly if cookies are disabled.

4. How We Share Your Information

We do not sell your personal information.

We may share limited information with trusted third parties only when necessary, including:

  • Website hosting providers

  • Email service providers

  • Analytics and advertising platforms

  • Logistics or payment service providers

  • Business partners involved in fulfilling your request

  • Legal or regulatory authorities when required by law

These third parties are only allowed to use your information for the purposes described in this Privacy Policy.

5. International Data Transfers

As an international business, your information may be transferred to and processed in countries or regions outside your own, including the country where our company or service providers are located.

We take reasonable steps to protect your personal information in accordance with applicable privacy laws.

6. Data Retention

We keep your personal information only for as long as necessary for business, legal, tax, or compliance purposes.

For example, inquiry and business communication records may be retained for a reasonable period to support customer service, quotation follow-up, order management, and legal compliance.

7. Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Object to or restrict certain processing activities

  • Withdraw consent for marketing communications

  • Opt out of certain data sharing or targeted advertising where applicable

To exercise your rights, please contact us using the contact information below.

9. Marketing Communications

If you choose to receive marketing communications from us, you may unsubscribe at any time by contacting us or using the unsubscribe link in our emails.

10. Children’s Privacy

Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Your Privacy Matters to Us

At VBM Solutions, we value your trust and are committed to protecting your personal information with care and responsibility. Any information you submit through our website will only be used to respond to your inquiry, provide product details, offer project support, and improve our services.

We do not sell your personal information. Your data is used only for legitimate business communication and to better support your glass door and window project.

If you have any questions about this Privacy Policy, or if you are interested in our custom glass doors, glass windows, folding door systems, or complete project solutions, please feel free to contact us.

Our team is ready to provide professional guidance, product recommendations, and one-on-one project support.

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